Good Shepherd Services (goodshepherd.my)

1. Introduction

This Cookie Policy explains how Good Shepherd Services (“we”, “our”, or “us”) uses cookies and similar technologies on our website.

Cookies are small data files placed on your device when you visit a website. They are widely used to enable website functionality, improve performance, and provide information to website owners. Cookies may be set by us (first-party cookies) or by third-party services integrated into our website.

By accessing or continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and agree to the use of cookies as described herein.

2. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the operation and security of the website. They enable core functions such as:

• Website security and protection against malicious activity

• Basic functionality and page navigation

• Session management and continuity

These cookies do not require user interaction and are necessary for the website to function properly. Disabling these cookies may result in limited functionality or inability to access certain features.

b. Third-Party Cookies and Embedded Content

Our website incorporates third-party services to provide content, enhance functionality, and improve user experience. These services may place cookies on your device and collect certain technical and usage-related information.

Embedded Video Content

We use:

• YouTube

• Facebook

These platforms allow us to display video content directly on our website. When you interact with such content, these providers may collect:

• Usage and interaction data

• Device and browser information

• Viewing behaviour and engagement metrics

Social Media Feeds

We use:

• SociableKIT

This service enables the display of social media content, including feeds from platforms such as Instagram and Facebook.

These services may collect:

• Cookies and identifiers

• Usage data and interaction behaviour

• Device and browser information

Maps and Location Services

We use:

• Google Maps

This service allows us to display location-based information and interactive maps.

It may collect:

• Location-related data

• Device and browser information

• Usage data relating to map interactions

Spam Protection and Security

We use:

• Google reCAPTCHA

This service helps protect our website from spam, abuse, and automated attacks by analysing user interactions.

It may collect:

• IP address

• Device and browser information

• Behavioural and interaction patterns

3. Purpose of Using Cookies

We use cookies and related technologies to:

• Ensure the proper functioning and security of our website

• Enable embedded content and third-party features

• Improve overall user experience

• Support operational and technical performance

We do not use cookies for independent third-party analytics such as Google Analytics.

4. Managing Cookies

You may control or disable cookies through your browser settings. Most web browsers allow you to:

• View stored cookies

• Delete cookies

• Block all or selected cookies

• Block third-party cookies

Please note that disabling cookies may affect the availability and functionality of certain features on this website.

5. Third-Party Data Processing

Third-party services integrated into our website may process data in accordance with their own privacy policies.

These services may store or process data outside Malaysia, including in jurisdictions with different data protection standards. We do not control how these third parties process data.

Users are encouraged to review the respective privacy policies of these providers for more information.

6. Updates to This Policy

Good Shepherd Services reserves the right to update or revise this Cookie Policy from time to time. Any changes will take effect upon publication on this page.

We encourage users to review this policy periodically to remain informed about how cookies are used.

7. Contact

If you have any questions or require further clarification regarding this Cookie Policy, you may contact us at:

info@goodshepherd.my